Returns & Cancellations

If your story box is damaged or doesn’t match your expectations please email support@onethirdstories.com and we’ll do our best to make it right with you.

You can cancel your subscription at the end of your chosen duration of subscription by stopping the auto-renewal. Just log into your account and update your preferences. If you’re having trouble, just drop us a line at support@onethirdstories.com and we’ll be happy to help.

If you don’t fall in love with your first box and decide it’s not for you, we offer a full refund with no questions asked. All you have to do is cancel before we ship your second box and email us at (you guessed it!) support@onethirdstories.com. We’ll give you a full refund no matter which plan you’re on!

[i]
[i]